工作中与家庭中的情绪管理：理解多重情绪角色的后果

MANAGING EMOTIONS ON THE JOB AND AT HOME: UNDERSTANDING THE CONSEQUENCES OF MULTIPLE EMOTIONAL ROLES

Academy of Management Review · 1993
被引 399
人大 A+FT50UTD24ABS 4*

中文导读

探讨员工在工作和家庭中扮演多重情绪角色带来的后果，帮助管理者理解情绪劳动对员工的影响。

Abstract

Amy S. Wharton, Rebecca J. Erickson, Managing Emotions on the Job and at Home: Understanding the Consequences of Multiple Emotional Roles, The Academy of Management Review, Vol. 18, No. 3 (Jul., 1993), pp. 457-486

情绪劳动工作-家庭冲突多重情绪角色情绪管理
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