A Within-Person Approach to Work Behavior and Performance: Concurrent and Lagged Citizenship-Counterproductivity Associations, and Dynamic Relationships with Affect and Overall Job Performance
通过两项经验取样研究，发现组织公民行为和反生产行为在个体内层面受情感驱动且相互独立，但指向组织时两者与整体绩效相关。
The present research examines the within-person structure of job performance, with an emphasis on the relationship between organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). We demonstrate, via two experience-sampling studies, that OCB and CWB are affect-driven phenomena that exhibit considerable within-person variation. Furthermore, as predicted, the within-person affective forces on OCB were independent of those on CWB—and the two phenomena were themselves independent. When directed at an organization (rather than a supervisor or coworkers), both were, however, related (within-person) to each other and to overall job performance. We discuss implications for the within-person performance structure.