Organization Learning in Non-writing Communities
研究了建筑项目工人如何通过口头交流、身体互动和工具使用进行学习，而非依赖书面文档，呼吁组织学习理论关注非书写型实践社群。
The literature on organization learning does not fully recognize the difference between learning that is primarily mediated by written documents and protocols and learning that occurs on the basis of verbal and symbolic interaction. This article presents a study of construction project workers and emphasizes that learning is emerging in work-life situations wherein individuals are sharing know-how and experiences through embodied interactions and the practical use of tools and machinery. Co-workers in construction projects thus make use of verbal and symbolic forms of communication in their processes of learning, rather than various forms of decoded and written forms and computer-mediated learning. The article suggests that the learning organization literature should pay more attention to communities of practice that rely on verbal interaction rather than written documentation.