Family Business Mediation: A Conflict Resolution Model
阐述了调解在家族企业冲突解决中的理念、调解员职能及典型阶段，并通过案例说明调解过程，对家族企业主和调解从业者有参考价值。
Mediation is finding greater use as an alternative to litigation or arbitration in the resolution of conflict within family businesses. This article describes the philosophy of mediation, the functions of the mediator, and the stages through which mediation typically proceeds. Case studies are used to illustrate the mediation process.