一个小工作组知识创造过程管理的实例

An Example of Managing the Knowledge Creation Process for a Small Work Group

MANAGEMENT LEARNING · 2001
被引 29
人大 A-ABS 3

中文导读

通过一个实例项目,描述小工作组中知识创造的过程,以及利用知识库捕获和传播个人专长、提升团队生产力的实用机制。

Abstract

This article introduces an example project to describe a knowledge creation process and a practical mechanism for capturing and disseminating knowledge in a small working group. The needs analysis, design process, development process, and performance environment phases are described for the knowledge creation process. As the practical mechanism, a knowledge base is used for capturing the expertise of individuals and making it available to other members of the group. The knowledge base grows as members of the group solve new problems and enter that expertise into the knowledge base. Productivity increases as members consult the knowledge base, adapt and use solutions that were developed by other members of the group. Finally, the limitations of the approach are described and future directions for research are discussed.

知识管理知识库组织学习工作组