Identifying and Differentiating Key Employees from Owners and Other Employees in SMEs
研究了如何从中小企业所有者和普通员工中识别关键员工，并分析其对企业成功因素的影响，基于对14对加拿大中小企业企业家和关键员工的访谈。
This research examines how to identify and differentiate key employees from small and medium-sized enterprises (SME) owners and other employees and how their characteristics influence firm success factors. Interviews are conducted with 14 matched pairs of entrepreneurs and key employees operating Canadian SMEs. The study develops a profile whereby the key employee typically (1) corresponds to the key success factors of the SME, (2) is willing to undertake a moderate amount of risk, and (3) differs in education and experience from the entrepreneur/owner. Although employees are important to firm strategy and culture, this is one of the first to examine key employees in small business.