WARRANTY COST ESTIMATION: A GOAL PROGRAMMING APPROACH
提出一种目标规划方法，同时考虑最小化单位保修储备成本、提供最低保修时间和达到最低市场份额三个目标，并用实例展示目标达成情况。
ABSTRACT This paper proposes a goal programming approach to the warranty cost estimation problem. Past research on this topic has mostly dealt with a single objective—the minimization of the warranty reserve cost or the maximization of profit. A more realistic approach to warranty cost problems could, however, involve several goals, some of which might be conflicting to others. In this paper, three goals are prioritized. The goals considered are minimization of warranty reserve cost per unit, offering a minimum level of warranty time based on an allowable proportion of failures within the warranty period, and capturing a minimum specified market share of the product. An example is illustrated using the proposed formulation, and goal achievements are discussed.