今日离去,明日归来:扩展离职展开模型以考虑回飞镖员工

Gone Today but here Tomorrow: Extending the Unfolding Model of Turnover to Consider Boomerang Employees

PERSONNEL PSYCHOLOGY · 2013
被引 107
人大 AABS 4*

中文导读

研究了离职后又被重新雇用的“回飞镖”员工与永久离职员工的差异,发现两者离职原因不同,且早期离职者更可能回归,对管理员工流失有参考价值。

Abstract

Turnover research typically views voluntary turnover as an end state that severs the employment relationship permanently. However, this perspective overlooks the possibility that an employee who quits may return in the future. Anecdotal and empirical evidence suggest that these “Boomerangs” can be a valuable staffing resource for their organizations. Yet, research regarding this type of employee is largely absent. Thus, we know little about whether the experiences of these temporary leavers differ from those who leave an organization permanently. In this paper, we examined differences between Boomerangs (employees who quit but are later rehired) and “Alumni” (employees who quit but will not return) using both qualitative and quantitative data. In a large sample of professional service employees, we found that Boomerangs and Alumni reported different reasons for having quit, which meant they were more likely to be classified on different paths in the unfolding model of turnover. In addition, survival analyses on the time to turnover suggest that Boomerangs quit earlier than Alumni in their original tenure, paradoxically suggesting that employees who quit earlier may be the very employees who will return in the future. Together, our findings suggest an extension to the unfolding model that considers how the timing of and reasons for turnover impact post‐turnover (return) decisions.

人力资源管理员工离职员工回流组织行为学