APPLICATION OF A PRODUCTIVITY MODEL FOR COMPUTER SYSTEMS*
报告了在联合大学-产业研究项目中，基于传统经济理论的概念模型在估算、测试和应用方面的经验，旨在帮助管理者评估计算机系统对最终用户服务需求的影响。
ABSTRACT The performance evaluation of computer systems as they impact on final user requirements for services is a complex task. A management‐oriented approach to the issue based on conventional economic theory was described in a previous report as an outgrowth of a joint university‐industry research project. In this sequel we report our experience in estimating, testing, and applying this conceptual model.