Corporate Control and the Speed of Strategic Business Unit Decision Making
研究了多业务公司中总部控制机制如何影响战略业务单元的决策速度,发现目标设定、外在激励和决策过程控制能提升速度,而战略强加则降低速度。
Decision speed has long been recognized as a critical determinant of firm performance, particularly in dynamic environments. Extending prior studies, which have largely focused on firm-level decision speed in small- and medium-sized organizations, this study explores how control mechanisms set by corporate headquarters in multibusiness firms influence decision speed at the strategic business unit (SBU) level. Using a multimethod approach, we first inductively derive six types of corporate control, before deductively examining their effects on SBU-level decision speed in five international multibusiness organizations. Our results suggest that three corporate control types enhance decision speed (goal setting, extrinsic incentives, and decision process control); two have no effect (negative incentives and conflict resolution); and one has a negative effect (strategy imposition). By integrating results from our qualitative and quantitative analyses, we are also able to identify transparency/alignment, outcome orientation, participation, trust, and timely feedback as the key mechanisms accounting for these effects.