Uncertainty and Information Search Activities: A Study of Owner–Managers of Small High‐Technology Manufacturing Firms
研究了153家小型高科技制造企业的所有者-管理者在感知战略不确定性时如何调整环境扫描行为和信息源使用,发现年轻企业主更依赖个人和外部信息源,而成熟企业主更依赖内部和非个人信息源。
This study examines the relationship among perceived strategic uncertainty (PSU), environmental scanning, and the information sources used by owner–managers of a sample of 153 small high-technology manufacturing firms. The results suggest that increased scanning activities are associated with high levels of PSU. Perhaps most importantly, the results also suggest that owner–managers of younger firms respond to uncertainty differently than their counterparts in more mature firms. Specifically, owner–managers of younger firms appear to respond to higher PSU by relying more heavily on personal and external information sources. Owner–managers of older firms, on the other hand, rely more heavily on internal and impersonal information sources to address environmental uncertainty.