Bridging inter‐ and intra‐firm boundaries: management of supplier involvement in automobile product development
基于日本汽车行业数据,研究了企业如何通过协调与供应商的外部活动和内部组织活动,在零部件开发中取得更好绩效,表明外包需要大量内部努力才能有效。
Abstract Outsourcing has become an important strategy for many firms. Yet, firms need to compete with their competitors who also outsource and may share the same suppliers. This article explores how a firm could outperform others in managing the division of labor with a supplier in product development. Drawing on the empirical data collected from the Japanese auto industry, this paper shows that an automaker needs capabilities to coordinate various activities both externally with a supplier and internally within its own organization, in order to gain better component development performance. Overall, the results imply that outsourcing does not work effectively without extensive internal effort. Copyright © 2001 John Wiley & Sons, Ltd.