THE IMPORTANCE OF UNION ACCEPTANCE FOR PRODUCTIVITY IMPROVEMENT THROUGH GOAL SETTING
研究了工会支持目标设定计划的条件，通过对39名卡车司机设定目标并对比35人对照组，发现具体目标显著提升生产率，但条件不满足时引发自发罢工。
Interviews were conducted with union business agents on conditions necessary for their support of a goal setting program. Subsequent to the interviews, goals were assigned to 39 truck drivers. The results were analyzed using a design that included a comparison group ( N = 35). The results showed a significant increase in productivity for the drivers who received specific goals. When the conditions necessary for the union's support of the goal setting program were no longer met, there was a wildcat strike.