Scripts in Organizational Behavior
提出“脚本”概念作为理解组织行为认知动因的框架，脚本是记忆中存储的、规定特定情境下行为或事件序列的图式知识结构，脚本处理则是执行这些行为或事件。
The concept of a “script” is presented as a framework for understanding the cognitive dynamics underlying many organizational behaviors and actions. A script is a schematic knowledge structure held in memory that specifies behavior or event sequences that are appropriate for specific situations. “Script processing” is the performance of the behaviors or events contained in the knowledge structure. Many facets of organizational behavior can be effectively described, analyzed, and understood by using the script concept and processing notion.