Cognitions, Emotions, and Evaluations: An Elaboration Likelihood Model for Workplace Aggression
提出一个模型，描述工作场所攻击行为如何通过三种不同认知深度的加工路径从触发事件发展而来，并强调重复暴露和个体自控力、复仇态度的调节作用。
We present a model that captures processes leading to aggressive behaviors in the workplace. Starting with trigger events, the model outlines the development of aggressive behaviors via three processing routes that vary in their level of deliberate, mindful processing. The model outlines how repeated exposure to trigger events can lead to the escalation of workplace aggression while also highlighting the moderating role of such factors as an individual's level of self-control and attitude toward revenge.