The impact of diversity and equality management on firm performance: Beyond high performance work systems
发现多样性与平等管理系统（DEMS）能超越传统高绩效工作系统（HPWS），提升劳动生产率和员工创新，降低自愿离职率，对爱尔兰服务业和制造业企业有用。
Abstract This article demonstrates that a diversity and equality management system (DEMS) contributes to firm performance beyond the effects of a traditional high‐performance work system (HPWS), which consists of bundles of work practices and policies used extensively in high‐performing firms. A DEMS typically includes diversity training and monitoring recruitment, pay, and promotion across minority or other disadvantaged groups. Our analysis of quantitative data from service and manufacturing organizations in Ireland confirms that HPWS practices are associated with positive business performance and finds specifically that DEMS practices are positively associated with higher labor productivity and workforce innovation and lower voluntary employee turnover. © 2010 Wiley Periodicals, Inc.