言行一致:言语与非言语面试技能对招聘者评估的影响

Walking the Walk and Talking the Talk

GROUP & ORGANIZATION MANAGEMENT · 2004
被引 16
人大 A-ABS 3

中文导读

研究基于311对招聘者与求职者的数据,发现面试技能(尤其是非言语技能)对招聘者评估的贡献超过客观资质,且性别对非言语技能的影响有微弱调节作用。

Abstract

The first aim of this study was to investigate the unique contributions (beyond objective qualifications) of verbal and nonverbal interviewing skills to recruiters’ assessments of applicants. The second aim was to examine whether applicant gender moderates these relationships. Using a sample of 311 recruiter-applicant dyads, we found that interviewing skills explained assessments beyond objective qualifications. Further, nonverbal skills were more strongly related to interview assessments than were verbal skills. Finally, we predicted that rational verbal skills would be more important for females than for males and that nonverbal skills would have a greater impact for males than for females. The former proposition was not supported; the latter was marginally supported.

应用心理学社会心理学人力资源管理招聘与选拔