魔鬼辩护对承诺升级的影响

Effects of Devil's Advocacy on Escalating Commitment

HUMAN RELATIONS · 1988
被引 30
人大 AFT50ABS 4

中文导读

研究通过实验检验专家报告和魔鬼辩护对承诺升级的影响,发现专家报告会增加对失败项目的投入,而魔鬼辩护能部分抵消这一效应,且性别差异影响对失败反馈和魔鬼辩护的敏感度。

Abstract

Devil's advocacy is designed to assist decision makers in questioning assumptions. Escalating commitment in organizations occurs in decisions involving ambiguous information which requires decision makers to make assumptions. In such decisions, experts often provide analysis and recommendations for action which may increase the tendency toward escalating commitment if decision makers uncritically accept the assumptions underlying the experts' recommendations. Devil's advocacy may be effective in this process. In this paper, Staw's (1976) escalating commitment task is used to examine the effects of an expert report and a devil's advocate treatment on the tendency to escalate commitment. Results show that an expert report increases dollar allocations to a failing project and subjects' estimates of the project's probability of success. A devil's advocate critique appeared to reduce the effects of the expert report though the results were only marginally significant. The results also suggest that, in their assessments of probability of success, females are less sensitive than males to the failure feedback but more sensitive to the devil's advocate treatment.

组织行为学决策心理学管理科学