声誉建设:成功创业发展的小企业策略

Reputation Building: Small Business Strategies for Successful Venture Development

JOURNAL OF SMALL BUSINESS MANAGEMENT · 2003
被引 133
人大 A-ABS 3

中文导读

基于战略参考点理论,提出四种声誉建设策略,并通过以色列三家软件企业的案例研究,比较了不同策略对声誉建设的影响。

Abstract

A positive corporate reputation can be crucial to successful venture development. Making use of the Strategic Reference Point theory, four reputation strategies were conceptualized: 1) dynamic exploitation of existing assets; 2) development of core competencies; 3) image management; and 4) strategic alliances. In a comprehensive investigation of three software enterprises in Israel, companies were found to differ in policies that possibly could lead to a good reputation. One company emphasized the long–term establishment of core competencies and remained a fairly unknown enterprise. A second company accentuated the short–term exploitation of assets and had a middling success in reputation building. A third enterprise invested in a broad spectrum of reputation building strategies and quickly developed a reputation for excellence in the field. In conclusion, corporate success often depends on the extent to which managers develop an integrated package of policies for systematically building the intangible asset of corporate reputation.

小企业声誉管理战略管理创业发展