Short Stories at Work
研究通过分析一家全球公司各层级员工的访谈故事，发现讲故事与组织承诺强相关，能传递价值观并帮助组织应对动荡，对管理者和组织发展有参考价值。
Membership patterns and tenure cycles in organizations have changed, which has resulted in significant leadership challenges. This study examined the relationship between storytelling and organizational commitment to determine whether storytelling signaled the degree of unity that organizational members built to “weather” turbulence. Stories from interviews with employees across all hierarchical levels and tenure stages at diverse locations of a global firm were analyzed and compared with dimensions of organizational commitment. Findings here illustrated that storytelling was strongly associated with organizational commitment and indicated that stories continue to play an important role in conveying values and complex messages across organizational boundaries. Along with providing a productive diagnostic capability, the research offers insight about contemporary organizational membership and surfaces valuable leadership implications.