Developing Inclusion and Critical Reflection in Information Systems Planning
提出一种信息系统规划方法，通过批判系统思维和边界批判理论，促进不同利益相关者的包容参与和持续反思，帮助组织在规划前充分考虑多元关切与伦理问题。
Information systems (IS) planning is a developing field, and currently organizations plan and implement systems that enable them to transcend traditional boundaries. However, the issue of how individuals and groups can influence the process and outcomes of organizational IS planning with their own concerns still needs further attention. This paper presents an approach to IS planning that facilitates inclusion and participation of people. The focus of planning remains the organization, but critical thinking is developed through reflection on wider (e.g. individual and societal) concerns. Using Critical Systems Thinking (CST) and the theories of boundary critique and autopoiesis, the approach in this paper emphasizes continuous inclusion of, and reflection on, different issues of concern, values and interests that groups of stakeholders have about their situation prior to the selection, design and implementation of planning methods. Reflections from practice can lead practitioners to consider the importance of ethics in information systems planning.