Cultural Diversity's Impact On Interaction Process and Performance: Comparing Homogeneous and Diverse Task Groups
研究了17周内文化同质与异质小组的互动过程和绩效,发现初期同质组表现更好,但差异随时间消失,异质组在部分任务上最终更优。
The interaction process and performance of culturally homogeneous and culturally diverse groups were studied for 17 weeks. Initially, homogeneous groups scored higher on both process and performance effectiveness. Over time, both types of group showed improvement on process and performance, and the between-group differences converged. By week 17, there were no differences in process or overall performance, but the heterogeneous groups scored higher on two task measures, Implications for management and future research are given.