Division, Segmentation, and Interpellation: The Embodied Labors of Migrant Workers in a Greater London Hotel
研究伦敦一家酒店如何通过雇主对移民工人身体特征的刻板印象来分工和分割劳动力，并分析日常互动中管理者、工人和客人之间的质询过程。
Abstract: In this article, we explore the ways in which a divided and segmented migrant labor force is assembled to serve guests in a London hotel. We draw on previous studies of hotel work, as well as on cultural analyses of the ways in which employers and managers use stereotypical assumptions about the embodied attributes of workers to name workers as suitable for particular types of labor. We argue that a dual process of interpellation operates within service‐sector workplaces that is reinforced and resisted in daily social practices and relationships between managers, workers, and guests in a hotel. The article, which draws on a case study of employment practices in a large London hotel, looks in detail at the micropolitics of everyday working lives, the representation of workers of different nationalities, and the performance of service work.