Measuring teamwork mental models to support training needs assessment, development, and evaluation: two empirical studies†
通过两项实证研究，利用卡片分类法测量团队心理模型相似性，发现高级海军人员心理模型更接近专家模型，且计算机培训能提升心理模型相似性。
Abstract The present paper reports data from two studies that utilized a card sorting approach to measuring mental model similarity in naturalistic training environments. Results from the first study indicated that higher ranking navy personnel held mental models of teamwork that were more similar to an empirically derived model of expert team performance than lower ranking personnel. Furthermore, comparisons of mental model similarity within groups of high and low ranking trainees and within groups of high and low experience trainees indicated greater similarity between those of higher rank and between those with greater experience. The second study tested the effects of a computer‐based training (CBT) strategy that was designed to develop teamwork mental models that were more similar to the ‘expert model’ described in Study 1. Using the same card sorting approach, positive training effects were demonstrated on similarity to the expert model, similarity to other trainees, and consistency. Copyright © 2001 John Wiley & Sons, Ltd.