An Empirical Investigation of Corporate Citizenship in Australia and Turkey*
研究了澳大利亚和土耳其企业的企业公民行为,及其与内部和外部组织文化、客户忠诚度和组织承诺的关系,发现两国企业在多个变量上存在显著差异,但跨文化比较是可行的。
This paper describes a study of corporate citizenship practices and its relationship to dimensions of internal and external corporate culture, customer loyalty and organizational commitment. Empirical data was collected from a cross-industry sample in Turkey and Australia using a questionnaire form developed and validated for other cultures. It was shown that Australian and Turkish firms' practices differed significantly on a number of important variables, but also that it is possible to compare corporate citizenship practices in a way that is not culture-specific.