银行员工工作满意度的路径

Paths to the job satisfaction of bank employees

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 1989
被引 100
人大 AABS 4

中文导读

基于267名银行员工样本,研究发现个人、工作和组织氛围因素通过工作投入和胜任感间接影响工作满意度,对管理者有启示。

Abstract

Abstract Using a sample of 267 bank employees, this study traced the paths to the job satisfaction of employees at the workplace through the quality of life factors of job involvement and sense of competence. Results indicated that personal, job, and organizational climate factors influenced the ego investment or job involvement of people in their jobs, which in turn influenced the intrapsychic reward of sense of competence that they experienced, which then directly influenced employees' job satisfaction. Implications of these findings for managers are discussed.

工作满意度银行员工工作投入胜任感组织氛围