一致性的多重视角:价值观一致性与员工态度之间的关系

Multiple perspectives of congruence: relationships between value congruence and employee attitudes

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2005
被引 363
人大 AABS 4

中文导读

研究考察了多种价值观一致性(人与环境、人与人、感知一致性)对员工满意度、承诺和离职意向的影响,发现不同类型和维度的一致性作用不同。

Abstract

Abstract The relative importance of multiple types of value congruence—person–environment (P‐E), person–person (P‐P), and perceptual fit—across two hierarchical levels (workgroup and manager) and across multiple dimensions of values was investigated in a sample of 951 employees from 113 bank branches. As expected, different types of value congruence and different value dimensions were differentially important for outcomes. Both P‐E fit (between an individual's personal values and the cultural values of the organization) and perceptual fit (between an individual's perception of the organization's values and the organization's values as perceived by others) were found to be related to satisfaction, commitment, and turnover intentions, while P‐P fit (between an individual's personal values and the personal values of others) was not. Further, P‐E congruence results were generally stronger for fit with the workgroup than fit with the manager and results were stronger for the rational goal dimension which focused on external customer service. In contrast, results for perceptual fit revealed that fit was generally more important for fit with the manager than fit with the workgroup and was generally more important for the open system dimension which focused on flexibility and innovation. Copyright © 2005 John Wiley & Sons, Ltd.

组织行为学人力资源管理价值观一致性员工态度