The Development and Validation of the Feedback Orientation Scale (FOS)
开发并验证了一个多维度测量反馈倾向的工具,帮助研究者和管理者理解个体在接收反馈时的差异,以支持个性化员工发展。
The 21st century has been marked by a focus on employee development and continuous learning to engage and retain employees. To stay competitive, organizations must to move away from a one-size-fits-all approach to employee development. Organizations are challenged to understand the unique needs and motivators of each individual. Effectively using performance feedback in a way that addresses individual differences can be a competitive advantage to support engaging work environments. Given the impact of the feedback recipient on the feedback process, it is important to understand individual differences in how people respond to feedback. Feedback orientation, a construct proposed by London and Smither, is an individual’s overall receptivity to feedback. The current research developed and validated a multidimensional measure of feedback orientation. This new instrument will be a valuable tool for researchers and practitioners to better understand individual differences in the feedback process.