Beyond Structured Observation: Methodological Issues and New Directions
回顾了明茨伯格前后对管理者和主管的结构化观察研究，指出当前方法的严重局限，并提出了补充或改进的方法，以更好地理解管理工作的本质。
Structured observation studies of managers and supervisors completed before Mintzberg (1068), Mintzberg's work (1968, 1973), and recent contributions are reviewed. Integration of the results of this body of literature reveals several severe limitations with methods currently in use. Methodologies are suggested that complement or build on structured observation as a technique for understanding the nature of managerial work.