What Do They Think and Feel about Growth? An Expectancy–Value Approach to Small Business Managers’ Attitudes toward Growth
研究小企业管理者对扩张的态度,发现非经济因素(如员工福祉)比财务结果更能影响态度,可能因担心增长破坏小企业氛围。
This study focuses on small business managers’ motivation to expand their firms. More specifically, we examine the relationships between expected consequences of growth on the one hand, and overall attitude toward growth on the other. Data were collected in three separate studies over a ten–year period using the same measuring instrument. The results suggest that noneconomic concerns may be more important than expected financial outcomes in determining overall attitude toward growth. In particular, the concern for employee well–being comes out strongly. We interpret this as reflecting a concern that the positive atmosphere of the small organization may be lost in growth. We conclude that this concern may be a cause for recurrent conflict for small business managers when deciding about the future route for their firms.