Language and power: an empirical analysis of linguistic strategies used in superior-subordinate communication
将人类学和社会语言学中的“礼貌”理论引入组织研究，通过实验室研究展示上级和下级在日常交流中如何通过特定的语言手势来传达权力，并讨论了礼貌理论对组织沟通、影响策略、层级沟通扭曲以及工作场所参与中平等主义假设的贡献。
Importing the anthropological, sociolinguistic theory of ‘politeness’ into the domain of organizational studies, this article presents results of a laboratory study that illustrates how power is communicated through specific linguistic gestures differentially used by superiors and subordinates throughout daily interchange. The approach taken illustrates how language is amenable to quantitative, as opposed to sheerly qualitative analysis. Contributions of politeness theory to the study of organizational communication, of influence tactics, the distortion of communication in hierarchical relations, and the presumed egalitarianism associated with programmes of workplace participation, are discussed. Copyright © 2000 John Wiley & Sons, Ltd.