内隐建言理论:工作中自我审查的默认规则

Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work

ACADEMY OF MANAGEMENT JOURNAL · 2011
被引 912 · 同刊同年前 6%
人大 A+FT50UTD24ABS 4*

中文导读

通过四项研究,发现员工普遍持有关于何时建言有风险的内隐信念,这些信念能显著预测职场沉默行为,对管理者理解员工为何不愿建言有参考价值。

Abstract

In four studies, we examine implicit voice theories—taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, interview data from a large corporation suggest that fine-grained implicit theories underlie reluctance to voice even pro-organizational suggestions. Study 2 survey data address the generalizability of the implicit theories identified in Study 1. Studies 3 and 4 develop survey measures for five such theories, establishing the measures' discriminant validity and incremental predictive validity for workplace silence. Collectively, our results indicate that implicit voice theories are widely held and significantly augment explanation of workplace silence.

组织行为学员工建言沉默行为内隐理论心理学