Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work
通过四项研究,发现员工普遍持有关于何时建言有风险的内隐信念,这些信念能显著预测职场沉默行为,对管理者理解员工为何不愿建言有参考价值。
In four studies, we examine implicit voice theories—taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, interview data from a large corporation suggest that fine-grained implicit theories underlie reluctance to voice even pro-organizational suggestions. Study 2 survey data address the generalizability of the implicit theories identified in Study 1. Studies 3 and 4 develop survey measures for five such theories, establishing the measures' discriminant validity and incremental predictive validity for workplace silence. Collectively, our results indicate that implicit voice theories are widely held and significantly augment explanation of workplace silence.