Mind the Gaps: Exploring How Value‐Creation Perceptions Across the Internal Triad Influence Identity and Impact
研究供应链专业人员如何管理内部三元组关系（横向与同级职能、纵向与高管），以采购为例，通过焦点研究和访谈揭示价值创造机会与身份构建差距。
New value‐creation opportunities mean the future of supply chain management (SCM) is bright. Growing C‐suite sponsorship for supply chain contributions to enterprise value creation is a positive factor for the future of the discipline. However, rising C‐suite requests mean that supply chain professionals must manage an internal triad of relationships: horizontally with peer functions and vertically with C‐level executives. How well supply chain professionals manage this triad will determine SCM's future role in strategic initiatives. We use procurement to exemplify the opportunities and challenges that confront a maturing supply chain discipline. Focus studies conducted with procurement managers and peer functional managers combined with C‐suite interviews reveal: (1) great opportunities for cementing SCM 's value‐creation role; and (2) existing gaps hinder identity construction and professional contribution.