Voices from the Firing Line: Managers Discuss Punishment in the Workplace
研究访谈了77名不同组织的管理者，了解他们惩罚下属后的想法和感受，发现管理者最关心惩罚结果，且惩罚过程常带来负面情绪，如自责。
The article focuses on a study concerning how managers think and feel after punishing workers under their jurisdiction. It states that 77 managers in different organizational settings were interviewed and asked questions related to punishment as well as asked to relate two specific punishment episodes, with one being effective and the second ineffective. It comments that the most prevalent theme was how concerned managers were with outcomes associated with the punishment. It mentions that the emotional costs associated with punishment episodes were mostly negative with managers feeling like it's a failure on their own part.