A test of relationships in a model of organizational cognitive complexity
通过实地研究检验了组织认知复杂性模型中的关系,发现问题熟悉度和工作经验多样性与脚本轨迹数量相关,脚本轨迹与认知复杂性相关,工作复杂性调节了认知复杂性与工作级别的关系。
We examined relationships in a model of organizational cognitive complexity (CC) via a field study. Results, based on a sample drawn from six organizations, indicate that problem familiarity (r=0.25, p<0.10) and variety of work experience (r=0.29, p<0.05) are related to the number of script tracks available for problem solving. In turn, script tracks are related to CC (r=−0.26, p<0.10). The relationship between CC and job level is statistically, significantly moderated by job complexity. Finally, chi-square analysis indicates that the data fit the model as proposed. The organizational implications of CC are discussed and suggestions for future research on the model are made. © 1998 John Wiley & Sons, Ltd.