Can Businesses Effectively Regulate Employee Conduct? The Antecedents of Rule Following in Work Settings
通过两项员工研究，比较了外部命令控制与内部自我调节两种策略对员工遵守组织规则的影响，发现自我调节策略效果更优，为管理者提供了促进规则遵循的实践思路。
Achieving employee adherence to organizational rules and policies is critical for successful coordination and functioning within organizations. In this article, we explore the antecedents of such rule-following behavior and present two studies of employees that compare two strategies for achieving rule and policy adherence: (1) an extrinsically oriented command-and-control model and (2) an intrinsically oriented self-regulatory model. The findings of both studies suggest that the influence of the self-regulatory strategy exceeds that of the command-and-control approach. Overall, these studies highlight the potential value of fostering employee rule following via intrinsically oriented self-regulatory mechanisms and suggest strategies for implementing such mechanisms.