对体力危险工作的反应:概念与实证分析

Reactions to physically dangerous work: A conceptual and empirical analysis

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 1989
被引 116
人大 AABS 4

中文导读

研究了三个警察部门群体(巡逻警、调查员、文员)对体力危险工作的反应,发现客观风险解释了56%的主观危险感,且主观危险感仅对巡逻警显著增加情绪耗竭、薪酬不满和组织疏离,但也提升了任务多样性和意义。

Abstract

Abstract This study addressed some conceptual issues central to understanding human reactions to dangerous settings and empirically explored the meaning of physically dangerous work in three different occupational groups (street patrol officers, n =96; investigators, n =21; and clerical and support service workers, n =60) practicing in the same organizational setting (city police department). Objective hazards, estimated with occupational risk statistics, explained 56 per cent of the variation in experienced physical danger which, in turn, significantly heightened emotional exhaustion, dissatisfaction with pay, and disaffection from the employing organization, in the street patrol officer group only, perceived physical danger significantly correlated with task variety, task significance and feedback. The data are interpreted to mean that for street patrol officers, experienced physical danger adds a modicum of enrichment and significance to the work itself. One theme of the analysis is that potentially stigmatic features of the work can be transformed into socially meaningful illusions that enhance the personal dignity of the performer ( cf. Hughes, 1958). However, the dominant theme is that physically dangerous work produces fear and related affective distress. Further research on this topic is recommended because of the affective and behavioral consequences of perceived physical danger and also because definitions and meanings of dangerous work are socially, politically and morally important.

组织行为学职业心理学警察工作工作压力