A competency profile for human resources: No more shoemaker's children
研究了蒙特利尔银行人力资源部门为新设的人力资源关系经理岗位构建能力画像的过程，包括项目背景、方法和经验教训，对HR从业者和企业管理者有参考价值。
This article examines the efforts of the Bank of Montreal's Human Resources Department to build a competency profile for its newly developed role of Human Resources Relationship Manager. The article outlines the background on a competency-based pilot project used to help align individual performance with business strategy, followed by a description of the project methodology. The competency profile is presented along with observations and learning during various stages in the project. © 1996 by John Wiley & Sons, Inc.