Organizational and Professional Predictors of Physician Satisfaction
基于荷兰大学医院121名内科医生的调查，研究发现工作活动的正式结构正向预测工作环境满意度，而规模负向预测；服务导向和工匠精神等职业态度正向预测患者需求满意度；专科医生身份正向预测工作量满意度，且正式结构与工作量满意度的关系因层级地位而异。
In order to find out whether organizational characteristics and professional attitudes are positive predictors of the job satisfaction of physicians, an analysis is presented, based on a survey of 121 internists in 13 medical departments in Dutch university hospitals. The study indicates that formal structuring of work activities is a positive predictor of work environment satisfaction, whereas size is a negative predictor. Professional attitudes such as service orientation and craftsmanship are strong positive predictors of satisfaction with patient demand. The study also indicates that certification (being a medical specialist or not) positively relates to work load satisfaction. Controlling for certification reveals that the absence of a significant relationship between formal structuring of work activities and work load satisfaction is accoun ted for by a positive correlation for medical specialists and a negative one for residents in training to become specialists. This indicates the importance of a difference in hierarchical position for the relation between formal structuring of work activities and physician satisfaction. The results for hospital physicians are consistent with satisfaction studies in other settings: dependency on bureaucratic procedures is associated with dissatisfaction, while the advantages of bureaucracy — the possibility of creating routines and procedures to limit role ambiguity — are conducive to satisfaction.