Does Prevalence Mitigate Relevance? The Moderating Effect of Group-Level OCB on Employee Performance
研究群体层面组织公民行为如何调节个体层面组织公民行为与工作绩效的关系,发现当群体层面行为罕见时,个体行为对绩效的提升作用更强。
This article explores multilevel relationships between group-level OCB, individual-level OCB, and work performance. We also discuss conceptualizing OCB with regard to context and multiple levels of analysis. We hypothesize that group-level OCB moderates the relationship between individual-level OCB and job performance. Results based on 100 work groups in a manufacturing firm indicate that group-level OCB significantly moderated the relationship between individual-level OCB and job performance. Comparing contexts in which group-level OCB was rare with those in which it was prevalent, we found that high individual-level OCB yielded greater significant increases in job performance ratings when group-level OCB was rare.