Knowledge Internalization and Product Development in Family Firms: When Relational and Affective Factors Matter
研究发现家族成员间的社会资本和关系冲突通过知识内化间接影响产品开发，而情感承诺既有间接也有直接影响，且效果随代际变化。
Understanding the forces that support and inhibit product development (PD) in family firms is central to explaining their long–term success and survival. Our study reveals that social capital and relational conflict among family members do not affect PD directly, as existing theory suggests, but only through the internalization of knowledge among family members. In contrast, family members’ affective commitment to the family firm is so powerful that it has both a mediated and a direct effect on PD. These results differ across generations of the controlling family, therefore offering an extension of existing theories of knowledge and PD in family firms.