Leveraging diversity to improve business performance: Research findings and recommendations for organizations
回顾了关于工作场所多样性与组织绩效关系的实证研究，指出多样性并非自动提升绩效，而是需要特定条件，并为人力资源从业者提供了成功管理多样性举措的实用步骤。
Abstract Research findings from industrial and organizational psychology and other disciplines cast doubt on the simple assertion that a diverse workforce inevitably improves business performance. Instead, research and theory suggest several conditions necessary to manage diversity initiatives successfully and reap organizational benefits. This article reviews empirical research and theory on the relationship between workforce diversity and organizational performance and outlines practical steps HR practitioners can take to manage diversity initiatives successfully and enhance the positive outcomes. © 2004 Wiley Periodicals, Inc.