Antecedents and consequences of role stress: A covariance structure analysis
研究扩展了角色冲突和角色模糊的后果模型，加入前因工作条件（如参与度、同事支持）和组织承诺，发现参与度和同事支持通过影响工作满意度，间接解释了角色压力对满意度和离职意向的作用。
Abstract An earlier model of the consequences of role conflict and role ambiguity is expanded to incorporate antecedent job conditions and the outcome of organizational commitment. This newer model clarifies the impact of role stressors on commitment and other established outcomes (i.e. tension, job dissatisfaction, and turnover intention). The antecedent job conditions are added in consideration of research indicating that role conflict and ambiguity do not directly influence affective and behavioral reactions when other perceptions of the work environment are included in the analysis. A LISREL analysis of this model with cross‐validation on an independent sample indicated that the direct effects of participation and co‐worker social support on job satisfaction may account for the direct effects of role conflict and role ambiguity on satisfaction and turnover intention observed in previous studies. In addition, organizational commitment appeared to mediate the effects of other variables on turnover intention. Implications for theories of role‐related variables and directions for future research are discussed.