Why Does Affect Matter in Organizations?
综述了员工情绪、情感如何影响工作绩效、决策、创造力、离职、亲社会行为、团队合作、谈判和领导力等关键组织结果，对研究者、管理者和员工都有参考价值。
Executive Overview Interest in and research about affect in organizations have expanded dramatically in recent years. This article reviews what we know about affect in organizations, focusing on how employees' moods, emotions, and dispositional affect influence critical organizational outcomes such as job performance, decision making, creativity, turnover, prosocial behavior, teamwork, negotiation, and leadership. This review highlights pervasive and consistent effects, showing the importance of affect in shaping a wide variety of organizational behaviors, the knowledge of which is critical for researchers, managers, and employees.