Relationship between quality management practices and knowledge transfer
分析了质量管理实践与知识转移之间的关系，基于197家西班牙企业的数据，证实了不同质量管理实践对内部和外部知识转移的重要性。
Abstract This paper analyzes the relationship between quality management (QM) and knowledge transfers. The study of QM was tackled by analyzing the degree of implementation of the different practices that compose it. Hypotheses are developed on the relationship between some QM practices and knowledge transfers. Both the proposed model and the hypotheses were tested on a sample of 197 Spanish firms. The results confirm the importance of the different QM practices on internal and external knowledge transfers.