时间和使用指数保修的准备金计算

Calculating the Reserve for a Time and Usage Indexed Warranty

Management Science · 1997
被引 75
人大 A+FT50UTD24ABS 4*

中文导读

针对二维保修(如汽车按时间和里程保修)问题,开发了双尺度失效模型,并基于决策理论提出制造商计算准备金的方法,以应对未来索赔。

Abstract

Many products carry a warranty that offers protection for the consumer against low quality. These warranties are often two dimensional, such as an automobile warranty that guarantees repair up to a certain time and mileage after sale. This paper considers the problem of assessing the size of a reserve needed by the manufacturer to meet future claims for such a two-dimensional warranty. To do this, a class of failure models that describe failure by two scales—time and mileage, for example—must be developed. The first half of the paper is devoted to this development. Then the warranty reserve problem is considered in more detail. The problem is described and a decision-theoretic solution, making use of the newly developed reliability model, is proposed.

二维保修准备金计算失效模型决策理论