Evaluating USAF Vehicle Maintenance Productivity Over Time: An Application of Data Envelopment Analysis
美国空军战术空军司令部用数据包络分析法评估下属17个车辆维修部门四年的生产率变化，发现生产率提升并记录了现场管理者的反馈。
ABSTRACT In response to increasing costs and reductions in manpower, the Tactical Air Command (TAC) of the USAF experimented with a specialized productivity measurement model known as data envelopment analysis (DEA). A medium‐sized application of DEA was employed by TAC to evaluate the productivity of its seventeen subordinate vehicle maintenance sections over a four‐year period. The application reports gains in productivity and the reactions of the field managers to the use of DEA.