Developing a Process Model of Problem Recognition
提出一个描述性理论模型，解释个体如何在组织情境中识别问题，基于信息处理文献，涵盖酝酿、分类和诊断三个阶段，并提出可供实证检验的命题，对管理教育有启示。
A descriptive theoretical model is presented that explains how individuals recognize problems in organizational situations. The model draws on the information-processing literature in an attempt to capture key activities and their sequence in the process of problem recognition. The model suggests that individuals move among three stages of gestation, categorization, and diagnosis, and deal with choice and value situations as the process unfolds. The paper presents propositions for empirical testing. Implications for management education are offered.