Deriving target selection rules from endogenously selected samples
针对过去邮寄响应数据非随机样本的问题,提出调整潜类模型似然函数的方法,以纠正内生选择偏差,并应用于荷兰慈善机构的目标客户选择,最大化预期收入。
Abstract The selection of the most profitable customers in a customer database for targeted activities is often done based on observed behaviour in the past. Consequently, databases arising from the responses to, for example, direct mailings in the past are not random samples. When not all heterogeneity across customers is observed, target selection will be based on unobserved heterogeneity and hence it is endogenous. We develop a method to adjust the likelihood function of latent class models to correct for this endogenous sampling process. We apply this technique to the selection of mail targets for a Dutch charity. Based on a joint model for the response rate and the amount donated, we create a target selection rule that maximizes expected revenues. Copyright © 2006 John Wiley & Sons, Ltd.