The role of information technology in the organization: a review, model, and assessment
综述信息技术如何影响组织特征与结果，提出信息效率与信息协同两大效益，并分析IT在组织结构、学习、文化等与战略结果之间的调节作用，适合组织管理研究者快速把握IT与组织关系的全貌。
This paper reviews and extends recent scholarly and popular literature to provide a broad overview of how information technology (IT) impacts organizational characteristics and outcomes. First, based on a review of the literature, we describe two of the principal performance enhancing benefits of IT: information efficiencies and information synergies, and identify five main organizational outcomes of the application of IT that embody these benefits. We then discuss the role that IT plays in moderating the relationship between organizational characteristics including structure, size, learning, culture, and interorganizational relationships and the most strategic outcomes, organizational efficiency and innovation. Throughout we discuss the limitations and possible negative consequences of the use of IT and close by considering several key areas for future research.